Harmony Animal Hospital Policies
Environmental Policy
At Harmony Animal Hospital, we are 100% committed to environmental preservation in all aspects. We recycle all office paper, plastic, glass, and aluminum bottles, and use only 100% biodegradable garbage bags in our kennels and offices. These biodegradable bags break down in the environment within 6 months of disposal, thereby helping reduce the amount of plastic winding up in landfills. All cardboard containers that are shipped to our hospital are also broken down and recycled. While these environmental policies come at greater time and expense for us, we feel that the minimizing harm to the environment is vitally important for ensuring the sanctity of this planet's future.
Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your convenience, drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, cash and personal checks.